Returns & Exchanges

At Vertx, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn apparel with original tags attached. Our streamlined process ensures that finding your perfect fit is always a stress-free experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is submitted, a prepaid shipping label will be generated for you to download and print at your convenience.

3

Package Your Items

Securely pack your items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.

4

Receive Your Refund

After our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing